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Creating Happy Customers with a Coat Check Tag!

Lani Van Eik | September 13, 2012

I recently went to dinner at a "so called" upscale establishment. It was a fall evening which here in Canada means a little cooler temperatures in the evening so I had on a light jacket. When we entered I was surprised to find there was no place to hang my jacket. Usually in an establishment of this caliber you would expect to find a coat check area, but they didn't have one. When I asked about the service I was told they only offer coat check services during the winter months so I would need to hang my jacket on the back of my chair. I did so happily but thought to myself that I could do that at the local mom and pop restaurant seems strange to do it in a place like this.

Now, I told you that story to make you start thinking about the impressions you leave on your customers with your actions. Just because there isn't snow on the ground yet doesn't mean that people won't soon be wearing jackets in the evening. Why not get your coat check area cleaned out, look over your inventory of coat check tags and order what you need. It is the little things that go a long way to creating and keeping happy customers for life.


Contact us today at 613-342-8455 or email: ketchum@ketchum.ca to order your coat check tags.


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